About Us
It All Started From a Place of Frustration
Serene Clean, the highest rated cleaning service of Western Wisconsin, was founded by Stephanie Pipkin, who’s biggest stressor was her messy home. When you work full time, live a healthy and active lifestyle while also making sure to spend quality time with friends and family – it’s nearly impossible to maintain a clean home. When she was consistently trying to keep up with everything, she found it to be very overwhelming. She realized that she can’t be the only one, and others in our community must be feeling the same way.
“I saw that the people in my community are BUSY. They have kids, pets, taxing careers, and not enough time to do the hobbies they want to AND keep their homes clean and tidy. I’ve always loved helping people – six years as a waitress showed me how much I enjoy bringing a smile to my customer’s face.
Every time my home was sparkling clean, a sense of relief and calm washed over me, and I want to bring that feeling to every home we clean. Being able to add true value to my customers’ lives is the main driver behind me opening Serene Clean.
Serene Clean was born out of my desire to help this community get their valuable time back to spend with the people that matter most to them. As Serene Clean has grown, our focus has been not only on serving our clients to the highest level, but also to be the best possible workplace for our team- to give them something most of them have never experienced: an employer who cares about their life balance and who they ARE, not just what they can do for the bottom line. Our company culture and the people we have on our team is what I am most proud of, and what I firmly believe to be the secret to Serene Clean’s impact on our community.” – Stephanie Pipkin, Owner
Company Values That Influence Every Choice We Make
We have seen that other cleaning companies can be very impersonal and inconsistent, and we understand how frustrating that can be to the customer. We strive to be the most reliable and consistent cleaning service in Black River Falls. We use checklists in every home and have quality standards that we always follow to ensure that you get the same great cleaning, every single time. The staff here at Serene Clean will get to know you, your home and your preferences so we can give you the absolute best service possible. No matter how large or how small the task may be, we believe that each task is equally important. We believe that how you do anything is how you do everything and we strive to exceed your expectations to ensure that we have an ongoing, value-packed relationship with you. Serene Clean doesn’t enforce contracts either; we want this to be a partnership. We want you to be so thrilled with our cleaning services in Black River Falls, that you continually choose us.
Serene Clean’s Three Core Values:
Family First
Our mission is to bring families closer together. We do this by providing services that give you the freedom to spend more quality time with those closest to you.
Integrity
We don’t cut corners. We do the right thing, every time, regardless if anyone will find out about it.
A Grateful & Positive Attitude Each Day
We are honored to be able to make your life better. We are always looking for new ways to make you smile!
4+ Years of Service
3+ Years of Service
2+ Years of Service
1+ Year of Service
The Highest Rated Cleaning Company in Western Wisconsin
Since being founded in April of 2019, Serene Clean has quickly become the most trusted house cleaning service in Black River Falls and in Western Wisconsin. Our clients range from stressed parents, career-driven individuals, non-local Landlords and AirBNB owners, empty nesters and those who just simply HATE to clean, and we truly enjoy helping them all maintain their beautiful homes without having to sacrifice the limited time they already have.
The staff at Serene Clean are chosen based on their personal values aligning with our company values. For a cleaner to join our team, they have to be a little OCD about the details because we are NOT a “quick wipe down” kind of company. It may seem a little extreme that your first home cleaning takes 10, 15, or 20 hours to clean – but rest assured – you aren’t any dirtier than your neighbors! As the leading cleaning service in Black River Falls, we work in a systematic and efficient manner so that no detail is missed. We know that with everything going on in your life some of the last things on your to-do list are scrubbing cabinets, toothbrush holders and baseboards! Allowing the staff at Serene Clean obsess over these details will take the burden off of your shoulders!
When we talk about our mission value of “family first”, we take that into consideration when hiring also! Serene Clean chooses to employ people who need flexibility, and may not be able to work the traditional 9-5 schedule. Just like many of our clients – our cleaners in Black River Falls are parents who wish to be very present in their children’s lives. This includes making sure our cleaners are able to drop their children off at school and pick them up as well; we will schedule around these important moments to ensure our cleaners are putting their family first. We welcome constant communication to ensure their job with Serene Clean is not negatively impacting their home life. We not only want to be the best cleaning service in Black River Falls, but also the best employer! Just as much as we want to bring value to your life, we ALWAYS want to add value to our team’s life as well.
We are a part of a very close-knit community and that means we are continually seeking out new ways to give back to the towns that support our small business. Serene Clean is a proud member of the Black River Area Chamber of Commerce. We are also a certified partner of the nonprofit foundation Cleaning For A Reason. What does it mean to partner with Cleaning For A Reason? It means that when a local community member who is battling cancer joins the program, we are notified. Serene Clean of Black River Falls will then provide a free house cleaning for that individual. The last thing you have energy to do when battling cancer is cleaning, and your focus should be fighting to survive, not fighting the ring around your toilet. This is a small, humble way of giving back to the community that has supported us throughout our journey and led us to being the highest rated cleaning company in Black River Falls! We will often donate cleanings to others in the area that we feel compelled to help – spontaneous giving makes OUR lives much more fulfilling!
Another way that we ensure our team members are supporting the community is through our employee-chosen donations. Each month, one team member chooses a non-profit organization that speaks to them personally and Serene Clean will donate a portion of our profits to them. As our cleaning service in Black River Falls grows, we will only increase these donations! A few of the organizations that we have donated to include Bruce’s Legacy, Network For Youth, Jackson County Animal Shelter, Friends Sharing Food, BRF Hockey Association and Jackson County Interfaith Volunteer Caregivers.
The Company You Can Trust
We understand how hard it may be to have someone in your home – and we strive to be the type of cleaners we would want in our own home. Here at Serene Clean we are honest, friendly and hard-working. Trusting us for your cleaning service in Black River Falls is a decision you won’t regret – you will just wish you hired us sooner! To schedule your first cleaning, fill out our easy estimate request at www.serene-clean.com or give us a call at (715)204-4270 and we will get your appointment scheduled!