Description
The first six months are when a new Cleaning Technician decides whether your company is a place they want to stay. A quick check-in at the right moment catches small frustrations before they turn into a resignation. This flowsheet lays out nine touchpoints from the text you send before their first day to their 6 month huddle and paid lunch, with the exact scripts and questions for each one. It is modeled after the follow-up process Serene Clean uses with every new hire.
What this template does for your team
- Gives every new hire the same welcome, check-ins and recognition, no matter who is managing them
- Catches training gaps, scheduling frustrations and client issues early, while they are still easy to fix
- Ties the Day 60 and Day 90 raises to quality and attendance, with scripts for the full-amount case and guidance when there are concerns on record
- Previews the move to Cleaning Tech 2 at Day 90 and walks through the eligibility conversation at 6 months
- Builds in public praise at Day 21 and a paid thank-you lunch at 6 months
What’s inside
An editable Google Doc with a one-page overview of all nine touchpoints, standing rules for every huddle, and a section for each touchpoint: Before Day 1, Day 3, Day 7, Day 14, Day 21, Day 28, Day 60, Day 90 and 6 Months. Each section lists the channel (text, team chat or video huddle), the script or questions as written, what to prep beforehand and how to close the conversation. Bracketed placeholders make it easy to add your own apps, raise amounts, bonus figures and PTO hours.
Pairs with the Career Path Template and the Performance Review & Wage Guidelines Template, which define the targets and raise rules the flowsheet refers to.
Built for residential, commercial and vacation rental cleaning companies that want to keep the Technicians they work hard to hire.
Category: Training, Performance & Retention. This template is also included in the Employee Documents Bundle and the Training Documents Bundle if you would like every document in either bundle in one purchase.
This template is provided for educational and operational use. Review and customize it for your company’s policies before use.
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