About Us

Western Wisconsin’s Highest-Rated Cleaning Team, Trusted in 350+ Local Homes and Businesses

We help busy families and businesses in Black River Falls, Sparta, and La Crosse come home to a consistently clean, stress-free space.

4.9★ from 485 Google reviews • Emerging Business of the Year • Cleaning for a Reason Partner

What You Can Expect When You Hire Serene Clean

Consistent, detailed cleans: the same high standard every visit, no matter which technician arrives.

Trained, vetted team members who stay with us for years, not weeks.

Flexible scheduling for busy families and businesses, with clear communication before and after every clean.

It All Started From a Place of Frustration

The problem? Finding a reliable, high-quality cleaning service was nearly impossible. Inconsistent results, unreliable cleaners, and poor communication left homeowners and business owners frustrated, stressed, and feeling like they had to choose between a clean space and their valuable time.

Serene Clean was born to change that. Our founder, Stephanie Pipkin, was no stranger to the struggle: keeping up with a full-time job, an active lifestyle, and quality time with loved ones while maintaining a clean home felt like a constant battle, and she knew she wasn’t alone.

“I saw that my community was BUSY, parents, professionals, and business owners trying to balance it all. I knew firsthand the relief of walking into a spotless home, and I wanted to bring that feeling to others. That’s why I started Serene Clean, to give people their time and peace of mind back.”

From the very beginning, Serene Clean set out to be different: built on consistency, reliability, and genuine care for both our clients and our team.

4.9 ★

from 485 Google reviews

350+

recurring clients across Western Wisconsin

2019

founded, thousands of cleans completed

Black River Area Chamber of Commerce Member • Certified Cleaning For A Reason Partner • Emerging Business of the Year

“I am literally on the verge of tears right now. I have stressed about our house for months…I can not say enough about Serene Clean. You have our home spick and span! I couldn’t be happier.”

– Mary G, Homeowner

Stephanie Pipkin

Owner & Founder of Serene Clean

Born and raised in the Sparta/Black River Falls area, I always knew I wanted to build something that truly served my community. In April 2019, I founded Serene Clean, and it has been a life-changing journey ever since.

Beyond running Serene Clean, I love spoiling my pets, my sweet cats, Kitty, Jenny, and Bassett, and my border collie, Lily, as well as exercising, traveling, tackling home projects, volunteering at my local cat shelter, and enjoying long walks with a great audiobook or podcast.

Building this company has been an incredible honor, but I would be nothing without the dedicated team who has chosen to grow with me. Together, we’ve built more than a business, we’ve created a company culture that truly cares about people.

As Serene Clean has grown, I’ve also expanded into consulting, educational content creation, and podcasting for the cleaning industry. Helping fellow business owners navigate their journeys has been deeply fulfilling, and I’m passionate about making an impact not just locally, but across the cleaning industry as a whole.

 

April West

Payroll & Accounts Manager

I have been married to my best friend since 2006. We have 4 wonderful children: our son Tyler, and our triplet daughters, Hailey, Isabelle, and Cadence. We have a dog and many chickens and love spending time at our home in the country after living in metro Phoenix for 10 years. I love music, singing, bowling, being in nature, and spending time with family and friends near and far.What I love most about working at Serene Clean is that everyone truly works so well together. Stephanie has created a workplace culture that I have never experienced anywhere else. I know everyone on our team has a heart to serve others and enjoys the transformation we can make in our client’s lives. Our team is truly amazing!!

Krystal Bollman

Director of Human Resources

Although my family moved around quite a bit when I was younger, the Black River Falls / Hixton area has always been home to me. My husband and I have four children, Rory, Brynlee, Evalynn, and Zaiydan. We also have two dogs, Junie and Allie, who you can usually find hanging around the office, along with two cats, Carson and Frank, plus plenty of chickens and ducks to round out the crew!

In my free time, I love spending time with family, friends, and pets. When the warmer months roll around, you’ll find me outdoors gardening, on a boat, sitting around a fire, or just soaking it all in. I also enjoy home renovation, DIY, and restoration projects, if it’s hands-on and creative, I’m in.

What I love most about working at Serene Clean is the atmosphere and culture we’ve built together. Everyone is laid back, friendly, and genuinely kind, we really are like a family. I’ve never had a job I looked forward to coming to each day the way I do here. The work is deeply rewarding, and knowing that what we do makes a real difference in the lives of our clients and employees is an incredibly fulfilling feeling.

Katie Jenks

Customer Relations Manager

I grew up and have lived in this area most of my life and now I am raising my two children, Charlie and Mackenzie, here. I enjoy adventure sports like rock climbing and kayaking; spending time with family and friends; and living life to experience as much as possible.

What I like most about working at Serene Clean is that our core values of putting Family First, acting with Integrity, and having a Grateful & Positive Attitude are part of each and every day creating an amazing work culture. It is easy to be excited about coming to work when each person is a valued member of the team.

Hanna Sutton

Field Development & Quality Assurance Specialist

I was born and raised in Wisconsin and have called the Black River Falls area home since 2001. A proud wife to my high school sweetheart, we are parents to three wonderful daughters: Kaylei, Brooke, and Morgan. As a family, we stay busy with practices and activities, which makes my spare time even more precious. I love being outdoors, especially on the water, where I can fish and soak up some much-needed Vitamin D. I also enjoy DIY projects and gardening.
Professionally, I am fortunate to be part of a company whose core values align with my own. The culture here is one of integrity, dedication, and genuine care for others. I work alongside an incredible team of colleagues who share my commitment to excellence and take great pride in our work. We are all driven by the joy of making a positive impact on people’s lives, whether by offering solutions to their challenges or providing a fresh start. I’m proud to be part of this growing community, where attention to detail and high-quality standards are paramount.

Meet the Team

Every Serene Clean team member is a W-2 employee, trained in-house, and chosen for alignment with our core values. Our cleaners stick around: many have been with us for years, so you see familiar faces and consistent quality.

7+ Years of Service

Copy Of Wall Photo Template

6+ Years of Service

April West Wall Photo
Ashley Seekamp Wall Photo

5+ Years of Service

Amber Marty Wall Tile
Britany Wagner Wall Photo
Katie Jenks Wall Photo
Ashley V Wall Photo
Hanna Sutton Wall Photo

4+ Years of Service

3+ Years of Service

Joe Proto Wall Photo
Billie Jo Durbin Wall Photo

2+ Years of Service

Mckenna Reetz Wall Photo
Pete Geier Wall Photo
Calvin Zeps Wall Photo

1+ Year of Service

Matt Heath Wall Photo
Ijada Thomas
Tristyn Barton Wall Photo
Andrea Hays Wall Photo
Jessica Sanborn Wall Photo

Employee Lunch with Britany and Krystal

Managers April, Katie, Stephanie, and Krystal at Christmas Party

Employee lunch with Ashley, Katie, and Krystal

2022 Christmas Party with many team members!

Employee lunch with Amber, April, and Krystal

Baby shower for Krystal!

Serene Clean Adopt-A-Highway pickup on our section outside of Sparta

Employee lunch with Hanna, Stephanie, and April

Baby shower for Justene! December of 2023

Baby shower for Tristyn! April 2026

The Highest-Rated Cleaning Company in Western Wisconsin

Since our founding in April 2019, Serene Clean has grown to become the most trusted cleaning service in Black River Falls and Western Wisconsin, serving homes and businesses alike. Our clients range from busy professionals, overwhelmed parents, Airbnb and rental property owners, to businesses that need a spotless, professional workspace—and we love helping each one reclaim their time and peace of mind.

At Serene Clean, we aren’t a “quick wipe-down” kind of company. We are obsessed with the details, which is why our team is carefully chosen based on their alignment with our core values. From thorough deep cleans to consistent maintenance services, we take pride in ensuring every space—whether a home or a business—feels fresh, organized, and truly clean.

We also know that work-life balance matters, not just for our clients, but for our team. That’s why we prioritize flexibility for our employees, many of whom are parents who want to be present in their children’s lives. Just as we help our clients free up their time, we also make sure our team members have the freedom to put family first—whether that means school drop-offs, pickups, or other important moments. We believe that a company is only as strong as the people behind it, and that’s why we’re committed to being one of the best places to work in the area.

Giving Back to the Community

Serene Clean is a proud member of the Black River Area Chamber of Commerce and a certified partner of Cleaning For A Reason, providing free home cleanings to local cancer patients. We also donate spontaneous cleanings to families in need and let one team member each month choose a nonprofit we support.

See How We Give Back →

Ready to Stop Stressing About Cleaning?

Get a free estimate today, and when you start recurring service, save 50% on your second cleaning as our thank-you.