It All Started From a Place of Frustration
Serene Clean, the highest rated cleaning service of Western Wisconsin, was founded by Stephanie Pipkin, who’s biggest stressor was her messy home. When you work full time, live a healthy and active lifestyle while also making sure to spend quality time with friends and family – it’s nearly impossible to maintain a clean home. When she was consistently trying to keep up with everything, she found it to be very overwhelming. She realized that she can’t be the only one, and others in our community must be feeling the same way.
“I saw that the people in my community are BUSY. They have kids, pets, taxing careers, and not enough time to do the hobbies they want to AND keep their homes clean and tidy. I’ve always loved helping people – six years as a waitress showed me how much I enjoy bringing a smile to my customer’s face.
Every time my home was sparkling clean, a sense of relief and calm washed over me, and I want to bring that feeling to every home we clean. Being able to add true value to my customers’ lives is the main driver behind me opening Serene Clean.
Serene Clean was born out of my desire to help this community get their valuable time back to spend with the people that matter most to them. As Serene Clean has grown, our focus has been not only on serving our clients to the highest level, but also to be the best possible workplace for our team- to give them something most of them have never experienced: an employer who cares about their life balance and who they ARE, not just what they can do for the bottom line. Our company culture and the people we have on our team is what I am most proud of, and what I firmly believe to be the secret to Serene Clean’s impact on our community.” – Stephanie Pipkin, Owner
Owner & Founder of Serene Clean, Wisconsin Locations
I have lived my whole life in the Sparta/Black River Falls area, and it just made sense for me to open a business that serves these wonderful communities. I have one sweet cat and one amazing border collie, Lily, who I get to bring each day to the office with me! I enjoy working out, reading, going for long walks outside, working on house projects and landscaping, and spending time with friends and family. Opening Serene Clean in April of 2019 has been an absolutely life changing experience. It has been an honor to serve our communities in this way, and I am incredibly proud of the team we have cultivated. I would be nothing without the people who have chosen to work by my side, and I feel so blessed to have them with me as we continue to grow and serve more and more.
Payroll & Accounts Manager
I have been married to my best friend for 16 years in August of 2022. We have 4 wonderful children, Tyler 10 and Hailey, Isabelle, and Cadence all 8. That’s right! We were blessed with triplets! We have a dog and many chickens and love spending time at our home in the country after living in metro Phoenix for 10 years. I love music, singing, bowling, being in nature, and spending time with family and friends near and far.
What I love most about working at Serene Clean is that everyone truly works so well together. Stephanie has created a workplace culture that I have never experienced anywhere else. I know everyone on our team has a heart to serve others and enjoys the transformation we can make in our client’s lives. Our team is truly amazing!!
Director of Human Resources & Supply Management
Although my family moved around quite a bit when I was younger, the Black River Falls area is considered home to me. I have 3 children – Rory, Brynlee & Zaiydan. I have 2 dogs and 1 cat – Junie, Allie, and Carson. You can typically find Zaiydan, Junie, and Allie in the office with me! My favorite things to do are spending time with my family, friends, and pets. I love being outdoors in the warmer months, having fires, watching movies, and going out to dinner. I like DIY and restoration projects, anything crafty is right up my alley.
What I like most about working at Serene Clean is the atmosphere and culture that we have created. Everyone is very laid back and friendly, we are truly like a family. I have never had a job that has been this enjoyable to come to each day. The work we do is very rewarding and being able to make a difference in our clients and employee’s lives, is such a wonderful feeling.
Customer Relations Manager
I grew up and have lived in this area most of my life and now I am raising my two children, Charlie and Mackenzie, here. I enjoy adventure sports like rock climbing and kayaking; spending time with family and friends; and living life to experience as much as possible.
What I like most about working at Serene Clean is that our core values of putting Family First, acting with Integrity, and having a Grateful & Positive Attitude are part of each and every day creating an amazing work culture. It is easy to be excited about coming to work when each person is a valued member of the team.
Public Relations & Community Outreach Manager
I have been with Serene Clean since September 2021. Having grown up in Black River Falls, I spent several years in Wyoming working and exploring the Rocky Mountain Region. I have a dog, Gryffin, and cat, Neville, that provide great free entertainment. I enjoy spending time with my friends and family, traveling, water sports and music.
Previously, I worked in health care, customer service, and retail. The wonderful thing about working with Serene Clean, is the sense of family we have in the office and out in the field. The work environment is one of the best I have ever had the pleasure to experience. We are all about helping the community as much as we can and It shows between staff and clients. I am proud to be a part of this amazing company and cannot wait to see what the future holds.
Owner, Serene Clean of Fort Smith
Luke Erickson has been married to his wife Mandi for over a decade. They have three wonderful children and work diligently every day to raise them well and teach them the value of hard work. Luke loves to play music and spend time with his family. Luke partnered with Stephanie Pipkin in 2019 to help grow Serene Clean in the Wisconsin locations and then branched out and launched the Fort Smith office.
He loves the challenge of building a thriving business and giving back to the community. Luke truly believes that when he can leave a home sparkling clean, it makes people’s lives better. His goal is always to leave our customers smiling in a peaceful and clean environment. The thing that Luke likes most about owning Serene Clean is the relationships that he can build with happy customers who are fully satisfied with the quality work provided.
Company Values That Influence Every Choice We Make
We have seen that other cleaning companies can be very impersonal and inconsistent, and we understand how frustrating that can be to the customer. We strive to be the most reliable and consistent cleaning service in Black River Falls. We use checklists in every home and have quality standards that we always follow to ensure that you get the same great cleaning, every single time. The staff here at Serene Clean will get to know you, your home and your preferences so we can give you the absolute best service possible. No matter how large or how small the task may be, we believe that each task is equally important. We believe that how you do anything is how you do everything and we strive to exceed your expectations to ensure that we have an ongoing, value-packed relationship with you. Serene Clean doesn’t enforce contracts either; we want this to be a partnership. We want you to be so thrilled with our cleaning services in Black River Falls, that you continually choose us.
Serene Clean’s Three Core Values:
Our mission is to bring families closer together. We do this by providing services that give you the freedom to spend more quality time with those closest to you.
We don’t cut corners. We do the right thing, every time, regardless if anyone will find out about it.
A Grateful & Positive Attitude Each Day
We are honored to be able to make your life better. We are always looking for new ways to make you smile!
Employee Lunch with Britany, Commercial Cleaner, and Krystal
Managers April, Katie, Stephanie, and Krystal at Christmas Party
Employee lunch with residential cleaner/lead trainer, Ashley, and Katie/Krystal
2022 Christmas Party with many team members!
Employee lunch with residential cleaner, Jamie, and Katie/Krystal
Employee lunch with Amber, residential cleaner, and April/Krystal
Baby shower for Krystal!
Serene Clean Adopt-A-Highway pickup on our section outside of Sparta
The Highest Rated Cleaning Company in Western Wisconsin
Since being founded in April of 2019, Serene Clean has quickly become the most trusted house cleaning service in Black River Falls and in Western Wisconsin. Our clients range from stressed parents, career-driven individuals, non-local Landlords and AirBNB owners, empty nesters and those who just simply HATE to clean, and we truly enjoy helping them all maintain their beautiful homes without having to sacrifice the limited time they already have.
The staff at Serene Clean are chosen based on their personal values aligning with our company values. For a cleaner to join our team, they have to be a little OCD about the details because we are NOT a “quick wipe down” kind of company. It may seem a little extreme that your first home cleaning takes 10, 15, or 20 hours to clean – but rest assured – you aren’t any dirtier than your neighbors! As the leading cleaning service in Black River Falls, we work in a systematic and efficient manner so that no detail is missed. We know that with everything going on in your life some of the last things on your to-do list are scrubbing cabinets, toothbrush holders and baseboards! Allowing the staff at Serene Clean obsess over these details will take the burden off of your shoulders!
When we talk about our mission value of “family first”, we take that into consideration when hiring also! Serene Clean chooses to employ people who need flexibility, and may not be able to work the traditional 9-5 schedule. Just like many of our clients – our cleaners in Black River Falls are parents who wish to be very present in their children’s lives. This includes making sure our cleaners are able to drop their children off at school and pick them up as well; we will schedule around these important moments to ensure our cleaners are putting their family first. We welcome constant communication to ensure their job with Serene Clean is not negatively impacting their home life. We not only want to be the best cleaning service in Black River Falls, but also the best employer! Just as much as we want to bring value to your life, we ALWAYS want to add value to our team’s life as well.
We are a part of a very close-knit community and that means we are continually seeking out new ways to give back to the towns that support our small business. Serene Clean is a proud member of the Black River Area Chamber of Commerce. We are also a certified partner of the nonprofit foundation Cleaning For A Reason. What does it mean to partner with Cleaning For A Reason? It means that when a local community member who is battling cancer joins the program, we are notified. Serene Clean of Black River Falls will then provide a free house cleaning for that individual. The last thing you have energy to do when battling cancer is cleaning, and your focus should be fighting to survive, not fighting the ring around your toilet. This is a small, humble way of giving back to the community that has supported us throughout our journey and led us to being the highest rated cleaning company in Black River Falls! We will often donate cleanings to others in the area that we feel compelled to help – spontaneous giving makes OUR lives much more fulfilling!
Another way that we ensure our team members are supporting the community is through our employee-chosen donations. Each month, one team member chooses a non-profit organization that speaks to them personally and Serene Clean will donate a portion of our profits to them. As our cleaning service in Black River Falls grows, we will only increase these donations! A few of the organizations that we have donated to include Bruce’s Legacy, Network For Youth, Jackson County Animal Shelter, Friends Sharing Food, BRF Hockey Association and Jackson County Interfaith Volunteer Caregivers.
The Company You Can Trust
We understand how hard it may be to have someone in your home – and we strive to be the type of cleaners we would want in our own home. Here at Serene Clean we are honest, friendly and hard-working. Trusting us for your cleaning service in Black River Falls is a decision you won’t regret – you will just wish you hired us sooner! To schedule your first cleaning, fill out our easy estimate request at www.serene-clean.com or give us a call at (715)204-4270 and we will get your appointment scheduled!