Attendance Policy Template

In a service business, one no-show can ripple through your whole day. Canceled clients, scrambled schedules, and frustrated teammates. Our Cleaning Company Attendance Policy Template gives you a clear, editable framework so your team knows exactly what is expected and what happens when attendance slips.

Written for cleaning company owners who want to lead with consistency, this template covers the everyday attendance situations every cleaning business runs into, modeled after the same policy Serene Clean uses with its own team.

What this template does for your team:

• Sets clear expectations for arrival times and scheduled shifts
• Defines tardiness, call-outs, and no-call/no-shows
• Documents the process for requesting time off
• Establishes accountability with fair, consistent consequences
• Reduces last-minute schedule scrambles and client complaints

What’s inside: A ready-to-edit policy covering attendance expectations, tardiness definitions, call-out procedures, documentation requirements, and acknowledgment signature. Every field is made for easy customization.

Also included in our Employee Policies & HR Bundle.

Built for: Residential, commercial, and vacation-rental cleaning companies with scheduled field staff.