Code of Conduct Template

Setting clear behavior expectations up front is the difference between a team that runs smoothly and a team that keeps landing you in awkward conversations. This code of conduct for cleaners lays out professional standards, confidentiality expectations, and safety guidelines in one signed document, so every employee knows exactly what’s expected the moment they join your company. Modeled after the code Serene Clean uses with its own staff, it turns a handshake agreement into a documented, professional standard.

Built for cleaning company owners who want their team held to a clear, consistent behavior standard, this template covers respect and professionalism, adherence to company policies, health and safety, client-facing conduct, confidentiality, zero-tolerance behavior standards and open communication.

What this template does for your team:

• Sets a clear behavior standard every employee reads and signs
• Defines improper conduct with specific examples so there’s no room for interpretation
• Reinforces zero-tolerance stances
• Creates a signed record you can reference if disciplinary action ever becomes necessary

What’s inside: A full workplace code of conduct covering respect and professionalism, health and safety, client experience, zero-tolerance behavior standards, improper conduct definitions, and open communication, plus a signed declaration section.

Built for: Residential, commercial, and vacation-rental cleaning companies.

Part of the Employee Policies & HR Bundle.

This template is provided for educational and operational use. Review and customize it for your company’s policies and applicable laws before use.